Question:I have a pronto 2 in 1 vacume. charger light shows blue but will not charge. Could battery be bad.? Do you sell rep;acement battries ? If so how do you install.
Answer:Unfortunately there are no replacement batteries for the pronto model, at this point you would be looking at replacing the unit as once the vacuum loses its charging capabilities, it needs to be replaced.
Question:I have the Pronto 2 in 1 model and I need the charging base to charge it I do have the AC adaptor and that's all. Can you advise me on the parts I need to charge it. Thank you Maggie
Answer:This is the part that the cord plugs into on the Electrolux Pronto.