Be careful of online retailers that claim to be the only authorized dealer of a product online and then you find it on Amazon for a higher price. We recommend you do a live chat or email and ask for warranty details in writing. Drainvac does not have many warranty locations/dealers (Less than 20 according to their dealer locator) in the United States. We recommend that you look at the manufacturers dealer locator to see if you have a local warranty/maintenance center in your hometown. You should also review the manufactures owners manual for all warranty information prior to purchasing a central vacuum. According to a Drainvac owners manual the warranty does not cover Motor brushes. labor, freight (If you need to ship the unit for warranty service), or any in home service call. Our best recommendation is to purchase a
central vacuum brand that has a national warranty presence in the state you are located.

Review above is from of Amazon