F.A.Q.
Product Question
Are Electrolux ErgoRapido batteries available separately?
No, the battery is contained in the hand vacuum, so you can either replace that or buy a new unit
Where is the model number on my Electrolux canister?
Check on the inside of the canister's bag door on older models, and on the bottom of the canister on newer models.
Are number of amps directly related to suction power?
No, not necessarily. Amps just means how much electricity the motor draws for operation
Are old-style Electrolux vacuums still available?
Yes, Perfect manufactures new vacuums that are modeled after older Electrolux machines.
What belt do I need for my Electrolux power nozzle?
If it is an L-Shaped power nozzle, then it requires the "Electrolux PN5, PN6 and PN7 Belt". If it is a full rectangle, then it would take a "Electrolux PN1-PN4 Belt"
I called this number thinking it was for Electrolux or Eureka?
We are authorized dealers, but we are neither Electrolux nor Eureka.
Electrolux: 1-800-896-9756
Eureka: 1-800-282-2886
Do you guys sell robot vacuums?
Yes, just click on that sub-category from the vacuum cleaners category
What does eVacuumStore.com sell besides vacuum cleaners?
We sell air purifiers and other small appliances.
I'm a little nervous about entering my credit card information online, is it safe?
Yes, we use a very secure checkout. We are PCI compliant and transmit all sensitive information over SSL. We also conduct security and malware scans daily. We can also process your order over the phone.
My vacuum cleaner is broken, and there isn't a service center in my area, can I send it to you?
Yes, we do service vacuums, just give us a call at 1-866-972-8227 to fill us in on the details.
I have one of the first Electrolux canisters, do you guys sell parts for those?
On older machine please call us at 1-866-972-8227 and check on the availability.
I just placed an order, how long will it take to arrive?
90% of the time shipping takes between 3 and 5 business days. However, if it's a part that must be special ordered, shipping can take up to 10 business days. Please call to confirm if your part is a special order.
Is Aerus and Electrolux the same company?
No, they are separate companies which produce different vacuum cleaners
How often should I change my HEPA filter?
For optimal vacuum performance, it is recommended that you change your filter every 6 months.
Are all filters washable?
No, only wash filters that explicitly say they are washable. Washable filters should not be considered a lifetime filter.
What bag does my Electrolux Versatility use?
That model doesn't use bags
Does Electrolux offer any residential upright vacuum that uses bags?
At the moment no
What's the instant rebate on the Power Team Perfect canisters?
Call 1-866-972-8227 and find out ;)
What brands are sold in this store?
Brands sold: Airpura, ATRIX, Austin Air, Beam, Bissell, Bona, Bosch, Casabella, Cen-Tec, Cirrus, Clean Obsessed, CleanMax Vacuum Cleaners, Dirt Devil, DuoVac, Dyson, EDIC Cleaning Equipment, Electrolux, Envirocare, Esteam Cleaning Systems, Eureka, Filter Queen, Fuller Brush, Galaxie, GE, Hayden, HeatSurge, Honeywell, Hoover, Imperium, IPC Eagle, JE Adams, Kenmore, Kirby, Lindhaus, Love-Less Ash, Mastercraft, MD, Miele, Nadair, Nutone, Oreck, Panasonic, Perfect, PowerStar, Powr-Flite, ProTeam, Pullman Holt, Rainbow, Regina, Riccar, Ridgid, Royal, Rugdoctor, Samsung, Sanyo, Sebo, Sanitaire, Shark, Sharp, Simplicity, Singer, Sirena, Stain-X, TriStar, Vacuflo, Vacumaid, Wessel-Werk, Windsor
How often should I empty my vacuum's dustbin or change the bag?
On average you should empty your vacuum bags every month, or as indicated on the change bag indicator on your vacuum for bagged vacuums. Bagless vacuum cleaners should be emptied after every use for optimal performance.
Is eVacuumStore legit?
eVacuumStore is a legit vacuum cleaner and parts distributor. We've been in business since 2008, and have millions of customers that consistently rely on us for their cleaning needs. Now some older spare parts do go in and out of stock, so it's always wise to check with customer service by calling 866-972-8227 before placing parts orders.
Best vacuum for seniors?
A lightweight cordless vacuum cleaner is typically the best for Seniors. Cordless is lighter wight and reduces the risk of tripping over the cord.
How can I contact customer service?
You can contact customer service by calling 866-972-8227 or emailing support@evacuumstore.com
Where should I buy a Miele vacuum online?
eVacuumStore is one of the largest authorized online dealers of Miele vacuum cleaners. You should trust eVacuumStore to guide you in the right direction from our customer service reps during the sales process. Also, should you need service after the sale eVacuumStore can assist you with warranty work and parts.
Does buying online void the warranty?
Buying online form eVacuumStore does not void the warranty. eVacuumStore is a warranty dealer for many major manufacturers and can actually help you with warranty service after the sale unlike larger marketplaces.
What is the best central vacuum system for a new home?
Central vacuum systems provide powerful, quiet cleaning built into your home. Popular choices at eVacuumStore.com include Beam, VacuMaid, and Electrolux systems with hide-a-hose retractable options. They're ideal for allergy sufferers due to superior filtration. Contact our experts at 866-972-8227 for installation advice or browse our central vacuums section.
Which SEBO vacuum is best for hardwood floors and carpets?
SEBO vacuums excel on mixed flooring. The SEBO Felix Premium upright or Airbelt D4 canister are top picks at eVacuumStore.com, with adjustable brushes, sealed HEPA filtration, and durable German engineering. They're great for homes with allergies. Check our SEBO collection for current deals and reviews.
How can I tell if my vacuum belt needs replacing?
With your vacuum cleaner unplugged check to see if the brush is spinning freely with no tension. If the brush spins around fast with your fingers then chances are the belt is broken. Loud noises coming from the brush roller or burning rubber smell can also indicate the belt is broke.
Where can I buy genuine Miele vacuum parts and bags?
eVacuumStore.com is an authorized Miele dealer, offering genuine parts, bags, filters, and accessories for all Miele models, including older ones. We stock HEPA filters, GN bags, and power nozzles with fast shipping. Avoid counterfeits—buy authentic Miele parts here for guaranteed compatibility and performance.
Does eVacuumStore.com offer free shipping on vacuum cleaners?
Yes! We provide free shipping on orders over $50 across the US, including most vacuum cleaners, parts, and accessories. Orders typically ship the same day for fast delivery—perfect for urgent repairs or new purchases.
How do I find replacement parts for my old Electrolux vacuum?
Enter your Electrolux model number on our site search or view detailed parts diagrams for hundreds of models. eVacuumStore.com carries belts, hoses, filters, and brushes for legacy Electrolux vacuums. Our knowledgeable staff can help troubleshoot—call us for quick identification and same-day shipping on most parts.
What are the best vacuum cleaners for pet hair in 2025?
Pet hair can be tough to remove, especially from carpets and upholstery. At eVacuumStore.com, we recommend top-rated models like the Miele Complete C3 Cat & Dog canister vacuum or the SEBO Airbelt K3 with turbo brush for superior pet hair pickup. These feature powerful suction, HEPA filtration to trap allergens, and specialized tools. Shop our pet vacuums collection for options with strong customer reviews and warranties.
Why choose eVacuumStore.com for vacuum cleaners and parts?
We're a leading online retailer since 2008, with the largest selection of premium brands (Miele, SEBO, Electrolux), hard-to-find parts, expert support, price matching, and excellent reviews on Trustpilot. Free shipping, no-hassle returns, and knowledgeable staff make us your go-to vacuum superstore.
How can I repair my vacuum cleaner instead of buying a new one?
DIY repairs save money! eVacuumStore.com offers parts schematics, belts, motors, and filters for brands like Hoover, Eureka, and Oreck. Watch our YouTube repair videos for step-by-step guidance. If needed, our technicians provide phone support—extend your vacuum's life affordably.
How can I track my order?
You'll receive a shipping confirmation email with tracking information once your order ships. You can also track your order status in your account dashboard.
When will my order ship?
Orders placed before 2 PM EST Monday-Friday typically ship the same business day. Orders placed after 2 PM or on weekends ship the next business day.
Are vacuum cleaners shipped assembled?
Most vacuums ship partially assembled for safety during transit. Basic setup is quick and easy, and instructions are included. Most vacuum parts will just click together with no tools required. We also offer videos and after the sale phone support if you still need help.
What if my vacuum or parts arrive damaged?
All items are carefully packaged to prevent damage. If your order arrives damaged, please contact us within 48 hours with photos, and we'll arrange a replacement or refund.
What are your shipping options?
We offer standard ground shipping (5-7 business days) and expedited shipping (2-3 business days) across the continental United States.
