Just bought a vacuum manufactured by Shark? Learn all you need to know about your Shark model warranty by reading through this page.

Shark Uprights

Shark Euro Pro Navigator Lift Away - NV352 | Shark Euro Pro Navigator - NV70 | Shark Euro Pro Rotator Deluxe - NV552 | Shark Navigator Bagless - NV22L | Shark Navigator - NV356E | Shark Navigator Deluxe Upright - NV42 | Shark Rotator Lift Away - NV501 | Shark Rotator Pro - NV402 | Shark Euro Pro Navigator - NV360


Shark Navigator NV42 Deluxe Upright VacuumThe above models come with a five year warranty which is designed to cover any defects in material or workmanship. If a part is found to be defective during the warranty period, the vacuum will be repaired or replaced free of charge provided that the original purchaser is living in the United States and has a receipt to prove date of purchase. For all returns, a $19.95 fee will be issued for return freight. This warranty does not cover damage as a result of gross negligence, and normal wear and tear (scuff marks) will not be serviced. Filters, brushes, and electrical replacements are not included in the warranty package because they normally require replacement over the course of owning a Shark vacuum cleaner. Furthermore, Shark bears no liability for damage due to external forces like the weather or power surges. Moreover, if you decide to get it repaired by a service center not authorized by Shark, you assume all risks associated with that decision. To give an example, Shark will not repair a vacuum that has been repaired improperly or damaged by the independent service center.

To make use of your warranty, you need to call customer service at 1-800-798-7398 between the hours of 7 AM and 11 PM (EST) Monday through Saturday or Sunday 9 AM to 8 PM (EST). When returning, you must include proof of purchase, a tag with your address, phone number, and a note with purchase information such as the model number and what you believe is wrong with the product. Be sure to pack your vacuum securely because shipping damages are not covered under warranty. Lastly, label the outside of your package with the words "ATTENTION CUSTOMER SERVICE" so it goes to the right department.

Shark Euro Pro Navigator - NV105

Shark Euro Pro NavigatorThe above model comes with a three year warranty which is designed to cover any defects in material or workmanship. If a part is found to be defective during the warranty period, the vacuum will be repaired or replaced free of charge provided that the original purchaser is living in the United States and has a receipt to prove date of purchase. For all returns, a $19.95 fee will be issued for return freight. This warranty does not cover damage as a result of gross negligence, and normal wear and tear (scuff marks) will not be serviced. Filters, brushes, and electrical replacements are not included in the warranty package because they normally require replacement over the course of owning a Shark vacuum cleaner. Furthermore, Shark bears no liability for damage due to external forces like the weather or power surges. Moreover, if you decide to get it repaired by a service center not authorized by Shark, you assume all risks associated with that decision. To give an example, Shark will not repair a vacuum that has been repaired improperly or damaged by the independent service center.

To make use of your warranty, you need to call customer service at 1-800-798-7398 between the hours of 7 AM and 11 PM (EST) Monday through Saturday or Sunday 9 AM to 8 PM (EST). When returning, you must include proof of purchase, a tag with your address, phone number, and a note with purchase information such as the model number and what you believe is wrong with the product. Be sure to pack your vacuum securely because shipping damages are not covered under warranty. Lastly, label the outside of your package with the words "ATTENTION CUSTOMER SERVICE" so it goes to the right department.

Shark Cordless Vacuums

Shark Euro Pro Rocket Ultra - HV301

Shark Euro Pro Rocket Ultra Light VacuumThe above model comes with a five year warranty which is designed to cover any defects in material or workmanship. If a part is found to be defective during the warranty period, the vacuum will be repaired or replaced free of charge provided that the original purchaser is living in the United States and has a receipt to prove date of purchase. For all returns, a $19.95 fee will be issued for return freight. This warranty does not cover damage as a result of gross negligence, and normal wear and tear (scuff marks) will not be serviced. Filters, brushes, and electrical replacements are not included in the warranty package because they normally require replacement over the course of owning a Shark vacuum cleaner. Furthermore, Shark bears no liability for damage due to external forces like the weather or power surges. Moreover, if you decide to get it repaired by a service center not authorized by Shark, you assume all risks associated with that decision. To give an example, Shark will not repair a vacuum that has been repaired improperly or damaged by the independent service center.

To make use of your warranty, you need to call customer service at 1-800-798-7398 between the hours of 7 AM and 11 PM (EST) Monday through Saturday or Sunday 9 AM to 8 PM (EST). When returning, you must include proof of purchase, a tag with your address, phone number, and a note with purchase information such as the model number and what you believe is wrong with the product. Be sure to pack your vacuum securely because shipping damages are not covered under warranty. Lastly, label the outside of your package with the words "ATTENTION CUSTOMER SERVICE" so it goes to the right department.

Shark Cordless 2 Speed Stick Vacuum V1950The above model comes with a one year warranty which is designed to cover any defects in material or workmanship. If a part is found to be defective during the warranty period, the vacuum will be repaired or replaced free of charge provided that the original purchaser is living in the United States and has a receipt to prove date of purchase. For all returns, a $7.95 fee will be issued for return freight. This warranty does not cover damage as a result of gross negligence, and normal wear and tear (scuff marks) will not be serviced. Dust cups and brushes are not included in the warranty package because they normally require replacement over the course of owning a Shark vacuum cleaner. Furthermore, Shark bears no liability for damage due to external forces like the weather or power surges. Moreover, if you decide to get it repaired by a service center not authorized by Shark, you assume all risks associated with that decision. To give an example, Shark will not repair a vacuum that has been repaired improperly or damaged by the independent service center.

To make use of your warranty, you need to call customer service at 1-800-798-7398 between the hours of 7 AM and 11 PM (EST) Monday through Saturday or Sunday 9 AM to 8 PM (EST). When returning, you must include proof of purchase, a tag with your address, phone number, and a note with purchase information such as the model number and what you believe is wrong with the product. Be sure to pack your vacuum securely because shipping damages are not covered under warranty. Lastly, label the outside of your package with the words "ATTENTION CUSTOMER SERVICE" so it goes to the right department.

Shark Sweepers

Shark Euro Pro Cordless Sweeper - V2930 | Shark Euro Pro Cordless Sweeper - V2950

Shark Euro Pro Cordless Sweeper V2950The above models come with a one year warranty which is designed to cover any defects in material or workmanship. If a part is found to be defective during the warranty period, the sweeper will be repaired or replaced free of charge provided that the original purchaser is living in the United States and has a receipt to prove date of purchase. For all returns, a $19.95 fee will be issued for return freight. This warranty does not cover damage as a result of gross negligence, and normal wear and tear (scuff marks) will not be serviced. Filters, brushes, and electrical parts are not included in the warranty package because they normally require replacement over the course of owning a Shark sweeper. Furthermore, Shark bears no liability for damage due to external forces like the weather or power surges. Moreover, if you decide to get it repaired by a service center not authorized by Shark, you assume all risks associated with that decision. To give an example, Shark will not repair a sweeper that has been repaired improperly or damaged by the independent service center. This warranty does not apply to sweepers used for commercial purposes.

To make use of your warranty, you need to call customer service at 1-800-798-7398 between the hours of 7 AM and 11 PM (EST) Monday through Saturday or Sunday 9 AM to 8 PM (EST). When returning, you must include proof of purchase, a tag with your address, phone number, and a note with purchase information such as the model number and what you believe is wrong with the product. Be sure to pack your sweeper securely because shipping damages are not covered under warranty. Lastly, label the outside of your package with the words "ATTENTION CUSTOMER SERVICE" so it goes to the right department.